The Spa and Sauna Co. has been recognized as the IHTA Hot Tub Retailer of the Year, an honor awarded to outstanding hot tub retailers by the International Hot Tub Association (IHTA). Owner Scott Clark and the entire team were celebrated for their dedication and customer-first values during the announcement at the International Pool Spa and Patio Expo in Las Vegas. The award acknowledges the company’s growth and commitment to enhancing customer experience across its retail locations in Nevada and California. Scott expressed gratitude to his wife, Shelley Clark, and the leadership team for their support in achieving this recognition. The award criteria include industry leadership, operational excellence, experience in the hot tub retail business, and active engagement with IHTA/PHTA. The PHTA, which supports the pool and hot tub industry, aims to enhance members’ professionalism and promote swimming safety. The IHTA advocates for smart regulations and consumer awareness in the industry.
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By Laura Varnon, Marketing & Special Projects Manager
The Spa and Sauna Co. is proud to announce that company owner, Scott Clark — and, by extension, the entire Spa and Sauna Co. team — has been recognized by the International Hot Tub Association (IHTA) as the IHTA Hot Tub Retailer of the Year. This award reflects the dedication, customer-first values, and commitment to excellence of the entire team.
The International Hot Tub Association (IHTA) Hot Tub Retailer of the Year Award is a peer-nominated award recognizing one outstanding hot tub retailer who has advanced the hot tub retail profession through outstanding achievements and dedication to the hot tub industry.
Announcement of Award
The award was recently announced during the International Pool Spa and Patio Expo in Las Vegas, at the International Awards of Excellence Reception. Many members of The Spa and Sauna Co. leadership team and his family attended the reception and expo to celebrate this amazing accomplishment.
The IHTA highlighted how The Spa and Sauna Co. has grown into a thriving network of retail locations across Nevada and California — all while never losing sight of what matters most: the customer experience.
Following the award presentation, Scott expressed gratitude to his wife and company co-owner, Shelley Clark, and The Spa and Sauna Co. leadership team for their continued commitment and dedication.
“We’re honored to have been selected for this award,” Scott said. “I want to extend my deepest thanks to our team and all our customers!”
Requirements of Award
The award is given to a hot tub dealer that demonstrates:
- Industry Leadership: Serve as a positive role model and be respected among peers.
- Operational Excellence: Demonstrate a proven track record of meeting or exceeding industry standards in hot tub retail sales, merchandising, operational efficiency, and customer service.
- Experience: Have been involved with, managed, or owned a hot tub retail business for at least three years. (The Spa and Sauna Co. has been in business since 1990.)
- IHTA/PHTA Engagement: Actively participate with IHTA/PHTA at a local or national level.
- Membership Standing: Be a current employee of an IHTA/PHTA member company in good standing.
We’re honored to be your IHTA Hot Tub Retailer of the Year.
About PHTA and IHTA
The Pool & Hot Tub Alliance (PHTA), a non-profit organization with 4,000 members from around the world, was established in 1956 to support, promote, and protect the common interests of the pool, hot tub, and spa industry. PHTA provides education, advocacy, standards development, research, and market growth initiatives to increase members’ professionalism, knowledge, and profitability. Additionally, PHTA promotes the use of pools by expanding swimming, water safety, and related research and outreach activities aimed at introducing more people to swimming, making swimming environments safer, and keeping pools open to serve communities. For more information, visit www.phta.org.
The International Hot Tub Association (IHTA), an affiliate of the Pool & Hot Tub Alliance (PHTA), exists to advocate for smart regulations, promote industry growth, and expand consumer awareness.
To read the full award announcement, click here.
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